Your physician, wherever you are
Ongoing consultation and care access with your doctors — at home, at work, and as you travel across North America.
Quick answer
Next Level’s virtual care gives members ongoing consultation and access to their physicians from home, work and while traveling across North America. Through the secure Spruce app you can text or call your doctor directly, with HIPAA-compliant records accessible from anywhere — ideal for executives, snowbirds and frequent travelers.
| Coverage | Home, work & travel across North America |
|---|---|
| Platform | Spruce secure app — text & phone |
| Records | HIPAA-compliant, cloud-based, secure portal |
| Ideal for | Executives, snowbirds, frequent travelers |
| Location | Scottsdale, AZ · by appointment |
The relationship travels with you
Next Level provides ongoing care and consultation access with our members at their homes around North America, at work, and while they travel — to the extent feasible and permitted by regulation.
Our medical record interfaces with a secure phone app called Spruce, which supports both text and direct phone contact with your doctors. The practice pays for it; it’s included with your membership.
- Direct text & phone access to your doctor
- HIPAA-compliant records from anywhere
- Coordination while you travel
- Perfect for snowbirds & global executives
Always-on access, securely
Spruce App
Secure text and direct phone contact with your physicians.
HIPAA-Secure Records
Encrypted, cloud-based records accessible by secure portal.
Travel Coordination
We coordinate care in your other locations and while you travel.
Telemedicine Consults
Consultations by phone or video where appropriate and permitted.
Prescriptions & Follow-up
Prescribing and follow-up managed remotely when suitable.
For Snowbirds
Continuity between Arizona and your northern home, no extra charge.
Virtual Care FAQs
Through the secure Spruce app, included with membership, which supports both secure text and direct phone contact with your physicians — plus telemedicine consultations where appropriate.
Yes — it’s designed for it. We provide ongoing access and coordination at your homes around North America and while you travel, to the extent feasible and permitted.
Yes. We use HIPAA-compliant, encrypted, cloud-based medical records accessed through a secure portal, with the Spruce app for communication.
Next Level Concierge Care is independent; outbound links are provided for verification and are not endorsements.
Care that follows you
Stay connected to your physician at home, at work and on the road.